good afternoon sirs

sorry for my scratched English but I came across a situation in the least strange after applying the recent updates of service desk plus and analytics plus, what happens and now the database is not created in Analytics Plus, then I followed the steps that I found I found in the forum "update zohoreportsconfiguration set param_value = null where param_name like 'DBID';

"and then restarting Service Deskplus to try to solve the problem, but it is still not working, I also tried sending it to the zorro reports but it also does not synchronize and in the ui says it will be synchronized and send me an email