Don't work "Manage Custom Views" tab
We're using
9.0 Build 9048 ServiceDesk.
We have 107 technicians and one of them have a problem with own "Manage Custom Views" tab. It just doesn't work, and after clicking it, all stuff is "freezing", fields are empty and technician cannot interact with it.
This problem still active only at one account. Also it's impossible to do some search tasks on this account - search results are incorrect.
Other technicians' accounts are Ok.
What we can do in this situation? Do you need some additional info about the problem, like screenshots and etc?
Thank you.
We have 107 technicians and one of them have a problem with own "Manage Custom Views" tab. It just doesn't work, and after clicking it, all stuff is "freezing", fields are empty and technician cannot interact with it.
This problem still active only at one account. Also it's impossible to do some search tasks on this account - search results are incorrect.
Other technicians' accounts are Ok.
What we can do in this situation? Do you need some additional info about the problem, like screenshots and etc?
Thank you.