Don't send e-mail to user
Hi there,
Just wondering if there is anyway to stop an e-mail being sent to a user when a call is logged and closed straight away?
We still wish to notify the user when they log a call but would like the option of not sending the user an e-mail when the tech logs and then straight away closes a call on their behalf
Thanks
Just wondering if there is anyway to stop an e-mail being sent to a user when a call is logged and closed straight away?
We still wish to notify the user when they log a call but would like the option of not sending the user an e-mail when the tech logs and then straight away closes a call on their behalf
Thanks