We're testing ServiceDesk with 2 domeins through a ISA firewall.
Layout : SD | ISA Firewall | | Domain 1 Domain 2
If we place the ServiceDesk server in domain1 we can scan that domain, but not domain2 and viceversa. We already reconfigured the DCOM and the firewalls of the clients are disabled. We can see the listing of the active directory but cannot scan the workstations. Does anyone know a solution for this problem?