Domain Name
Hi All,
I recently started a new job and have been assigned a task to customise the ServiceDesk Plus.
Can someone please let me know if it is possible to add the following:
I recently started a new job and have been assigned a task to customise the ServiceDesk Plus.
Can someone please let me know if it is possible to add the following:
- On the Request page, under Requestor Details - add a Domain Name field, which autopopulates which domain he/she belongs to.
- Custom View - add a Domain Name column to default or custom views
We currently have two different domains, one domain for staff - staff.abcdomain.com and one domain for students - student.abcdomain.com .
If a request that comes through that does not belong to any of the above domains, it should be marked as other (or left as blank).
Can you please advise if this is possible? If yes, how I could configure the settings?
Thanks, Rox