I am getting intermittent General Failures at random places during a domain scan. I can scan those failed assets successfully manually, but it breaks when doing a whole domain scan.

 

A broken log entry:

 

[12:00:57:070]|[01-10-2011]|[com.adventnet.servicedesk.asset.task.ScheduleWorkstation]|[INFO]|[46]|: Going to schedule scan for workstation <SystemInfo WORKSTATIONID="320" WORKSTATIONNAME="mfg-nyc-ads2.mfg.prv" MANUFACTURER="VMware, Inc." MODEL="VMware Virtual Platform" SERVICETAG="VMware-56 4d 7f a4 78 57 e2 58-68 9a 55 2a 18 ac 3a ea" BIOSNAME="-" BIOSVERSION="INTEL  - 6040000" BIOSDATE="20091013******.******+***" LOGGEDUSER="-" RAMSLOTSCOUNT="15" ISSERVER="true" ISAGENTINSTALLED="false" AGENTID="null" LASTAGENTSCANTIME="null" AGENTPORT="null" />.|
[12:00:57:070]|[01-10-2011]|[com.adventnet.servicedesk.asset.task.ScanWorkstation]|[INFO]|[25]|: Schedule workstation task called. Going to scan workstations.|
[12:00:57:070]|[01-10-2011]|[com.adventnet.servicedesk.asset.task.ScanWorkstation]|[INFO]|[25]|: Going to invoke scan workstation for id : 320|
[12:00:57:070]|[01-10-2011]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[25]|: Command String formed is ping -n 1 -w 5000 mfg-nyc-ads2.mfg.prv |
[12:00:57:273]|[01-10-2011]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[25]|: Command String formed is ping -n 1 -w 5000 mfg-nyc-ads2.mfg.prv |
[12:00:57:476]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Going to scan the workstation through agentless mode:mfg-nyc-ads2.mfg.prv|
[12:00:57:476]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Scanning with Local Credentials >>> 320, {DOMAIN=, ISTELNET=false, SCANLINUXSW=false}|
[12:00:57:476]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Exception during the scan :null|

A working log entry:

 

[12:04:14:008]|[01-10-2011]|[com.adventnet.servicedesk.asset.task.ScheduleWorkstation]|[INFO]|[46]|: Going to schedule scan for workstation <SystemInfo WORKSTATIONID="670" WORKSTATIONNAME="mfg-nyc-ads1.mfg.prv" MANUFACTURER="VMware, Inc." MODEL="VMware Virtual Platform" SERVICETAG="VMware-56 4d d8 2d 49 c0 49 3c-ca 99 da 3c 63 11 fb 58" BIOSNAME="-" BIOSVERSION="INTEL  - 6040000" BIOSDATE="20091013******.******+***" LOGGEDUSER="-" RAMSLOTSCOUNT="15" ISSERVER="true" ISAGENTINSTALLED="false" AGENTID="null" LASTAGENTSCANTIME="null" AGENTPORT="null" />.|
[12:04:14:008]|[01-10-2011]|[com.adventnet.servicedesk.asset.task.ScanWorkstation]|[INFO]|[25]|: Schedule workstation task called. Going to scan workstations.|
[12:04:14:008]|[01-10-2011]|[com.adventnet.servicedesk.asset.task.ScanWorkstation]|[INFO]|[25]|: Going to invoke scan workstation for id : 670|
[12:04:14:008]|[01-10-2011]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[25]|: Command String formed is ping -n 1 -w 5000 mfg-nyc-ads1.mfg.prv |
[12:04:14:321]|[01-10-2011]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[25]|: Command String formed is ping -n 1 -w 5000 mfg-nyc-ads1.mfg.prv |
[12:04:14:415]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Going to scan the workstation through agentless mode:mfg-nyc-ads1.mfg.prv|
[12:04:14:415]|[01-10-2011]|[com.adventnet.servicedesk.security.Encoder]|[INFO]|[25]|: Deconvertor called.|
[12:04:14:415]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Scanning with Local Credentials >>> 670, {DOMAINID=1, LOGIN=ServiceDesk, DOMAIN=MFG, ISTELNET=false, SCANLINUXSW=false}|
[12:04:14:415]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[25]|: Log message from WMI task : mfg-nyc-ads1.mfg.prv - H/W Scanning in Start. [Build: AE 6005] (0x0)|
[12:04:15:024]|[01-10-2011]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[25]|: Log message from WMI task : mfg-nyc-ads1.mfg.prv - Computer Info Enumeration Failure, proceed scanning. (1)|

Seems there are some java problems with managing the list of domain assets in memory.

 

-Ross