Does Zia offer multi lingual capability?

Does Zia offer multi lingual capability?

Hi Folks,

I wanted to confirm whether Zia (Automated Chatbot) offers multi-lingual capability.  Can we configure it to work in both English and French at the same time depending on which language the user has set their preference?

I would also appreciate any input on how it's been used to streamline service desk operations and any pitfalls to watch out for?

Thank you
Anmar

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