Does ticket generation/mail server stop fetching if a large amount of tickets are generated around the same time?
During the past month our mail fetching service has stopped fetching tickets. I had to navigate to Admin > Mail Server Settings > and click start fetching to resume receiving tickets.
This last time I noticed two of our services that usually generate about 10 tickets each went down at the same time. Would this large influx of tickets turn fetching service off or is something else causing this issue?