Does ServiceDeskPlus support OLA's (Organizational Level Agreements)? If so, how?

Does ServiceDeskPlus support OLA's (Organizational Level Agreements)? If so, how?

We are new to this system, and trying to implement ITSM best practices in conjunction with ServiceDeskPlus.  I don't see an option in Admin for OLAs or a means to create these through SLAs.  Has anyone enountered this?  If so, did you figure it out?  All help appreciated!

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