Hi

 

          I am new these products and org, I downloaded the ServiceDesk Plus product and tried out. I was looking for customizable a user defined forms with standard data types (Integer, String, Timestamp & etc.,).

 

         Was expecting web service integration , but it has external integration using restful API (very much impressed). Does these custom forms have import/export capabilities?

 

       we work with COTS tool like remedy for our customers, So just gone thru portal/product.  It seems that it can fulfill our need as well.

 

Thanks,

Saravanan