Does SC+ Support Incoming Emails Containing Embedded Images?
Hi,
I am trialling SupportCenter Plus 6.0.0 (build 6007) and did a test in which I sent it a http formatted email containing embedded images. The request that was created did not show the embedded images - they were stripped out (not even shown as attachments).
Is this normal behaviour for SC+ :?:
I did find a post in the ServiceDesk Plus forum indicating that images should at least be included as attachments (see http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002664029).
Thanks,
Kluji
I am trialling SupportCenter Plus 6.0.0 (build 6007) and did a test in which I sent it a http formatted email containing embedded images. The request that was created did not show the embedded images - they were stripped out (not even shown as attachments).
Is this normal behaviour for SC+ :?:
I did find a post in the ServiceDesk Plus forum indicating that images should at least be included as attachments (see http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002664029).
Thanks,
Kluji