Since most of the documentation for Service Desk Plus is outdated or incomplete, I would like to get help from the community for the complete list of supported methods for Requester.xxx that can be used in $CS.getValue() field and form rule method.
In this documentation:
I can only see the following samples: email address, department, job title, mobile number, contact number, requester.
I have collected my initial list:
- $CS.getValue("REQUESTER.EMAILID");
- $CS.getValue("REQUESTER.DEPARTMENT");
- $CS.getValue("REQUESTER.JOBTITLE");
- $CS.getValue("REQUESTER.MOBILE");
- $CS.getValue("REQUESTER.CONTACTNUMBER");
- $CS.getValue(“REQUESTER.EMPLOYEEID”);
- $CS.getValue(“REQUESTER.SITE”);
- $CS.getValue(“REQUESTER.ISVIPUSER”);
- $CS.getValue("REQUESTER.USERNAME");
- $CS.getValue("REQUESTER.USERID");
- $CS.getValue("REQUESTER.LOGINNAME");