Hi,

I like the idea with the popup window in the later versions of SDP that shows up to help the user when mandatory fields is missing in a request.

But in some cases it's quite annoying:

For example when our users are switching between different sites and are trying to select a support group (field is mandatory) contained in that site there is a delay where the system locks up before the help window shows. In this case, the help windows isn't really needed. Most of our users know that they have to select a supportgroup but they can't do it before waiting out the helper window to show up.

It results in a delay, and lots of extra clicks.

Can we turn off the helper window or change the behaviour so that i doesn't show up when switching between sites?

Making the support group field not mandatory is not a solution for us.

Please see attached gif.