Display Priority Description when user creates a request in the Self-Service Portal
As far as I see it, when a user creates a new request he sees the Priority-Name in the drop down field, e.g. "High", "Medium", "Low", "Normal", etc. The problem here is, that the description is not displayed and the user can not really judge which priority he should select. I have now changed the Priority-Name to "High - business-critical issue, all users are affected", "Low - minor issue affecting only a single user with no impact on the ability to work". (Just examples.) Now, in every request-list-view the (now very) long Priority-Name is displayed. It would be better if the Priority-Description would be displayed when the user creates a new request, so that the Priority-Name could remain short.