Unless I'm missing something, could I request that technician groups be decoupled from sites?

 

We have several technician groups which with very few exceptions consist of consistant groups of technicians across all sites.

If groups of technicians & their associated email notification settings could be set up as a self contained entity, these groups could then be linked to a site rather than having to recreate them for each & every site (which is a real pain if the group changes).

 

This would also facilitate another change request I have seen & 'Like' requesting that technician groups be assignable to requests, not just individual technicians.