Disable survey when using "Close without notification"
Hi, is it possible to disable the survey when using Close without notification, to the contact?
Theres only 3 optins under survey settings:
Send Survey every time
Theres only 3 optins under survey settings:
Send Survey every time
1)a request is closed.
2)(nr of) requests are closed.
3)(nr of) requests from a contact are closed.
We use send survey everytime a request is closed (1).
But when we use "Close without notification", we dont want the survey to be sent out either.
2)(nr of) requests are closed.
3)(nr of) requests from a contact are closed.
We use send survey everytime a request is closed (1).
But when we use "Close without notification", we dont want the survey to be sent out either.
Topic Participants
Christoffer
SupportCenter Support
tja63tja
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