Disable Solution proposal for technicians?
We upgraded to SD Plus build 9241. All technicians now see the Solution proposal tab when they try to fill in resolution text as first tab.
Is there a way to change this behavior and either disable showing the solution tab or keeping the Resolution tab opened as first ?
Regards,
Jan
Is there a way to change this behavior and either disable showing the solution tab or keeping the Resolution tab opened as first ?
Regards,
Jan
Topic Participants
Jan Pauler
Prince Rozario D
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