Directly Assigning SLA to Requests
I want to directly assign SLA's to new requests, but it seems the only way I can do this is to create a priority or level, and have an IF statement within the SLA. It seems daft that I can't just select the SLAs from an SLA drop-down list within each request.
Topic Participants
Keith.Ellis
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?