Different sites - seperated but not
We have two different departments that will use the same Servicedesk Plus application. I need to separate them somehow but they still need to be able to submit requests to each other.
siteA will be able to view and add requests to whatever site. (works at the moment)
siteB will be able to view edit and whatever at their site BUT need to be able to submit and view requests made by them in siteA (can only submit and view in their own site at the moment)
Later on we will have siteC and so on..
Thing is we at IT (siteA) will hold it all together, hence we will need to edit requests in other sites. siteB still need to be able to report errors regarding their computers and stuff to us..
They need to be able to use the same user accounts - we sync through ldap.
Am I doing wrong using sites?
siteA will be able to view and add requests to whatever site. (works at the moment)
siteB will be able to view edit and whatever at their site BUT need to be able to submit and view requests made by them in siteA (can only submit and view in their own site at the moment)
Later on we will have siteC and so on..
Thing is we at IT (siteA) will hold it all together, hence we will need to edit requests in other sites. siteB still need to be able to report errors regarding their computers and stuff to us..
They need to be able to use the same user accounts - we sync through ldap.
Am I doing wrong using sites?