Difference between Resolved and Closed status?

Difference between Resolved and Closed status?

I'd love to understand the difference between the default statuses of Resolved and Closed for Requests. From what I can determine, Resolved seems to be waiting for something, whereas Closed is a truly closed ticket.

Thanks!



        New to M365 Manager Plus?
        New to M365 Manager Plus?
          New to RecoveryManager Plus?
          New to RecoveryManager Plus?
            New to Exchange Reporter Plus?
            New to Exchange Reporter Plus?
              New to SharePoint Manager Plus?
              New to SharePoint Manager Plus?
                See all integrations
                New to ADManager Plus?
                See all integrations
                New to ADManager Plus?

                  New to ADSelfService Plus?

                  Start your free trial
                  Start your free trial

                        Related Products