Difference Between IT Service Category and Business Service Category
Dear Friends,
In SD Plus i notice that when we define service categories, we have an dropdown option to either select IT Service Category if Business Service Category.
However i dont find any difference in services that are defined in each of these categories!!!
what is the significance to have Business Service category and how both workflows differ.
i will be very thankful if anyone can explain with reallife examples.
Thanks
In SD Plus i notice that when we define service categories, we have an dropdown option to either select IT Service Category if Business Service Category.
However i dont find any difference in services that are defined in each of these categories!!!
what is the significance to have Business Service category and how both workflows differ.
i will be very thankful if anyone can explain with reallife examples.
Thanks