Dialog prompt - bad grammar, bad option(s) (lack of)
When adding a new request and specifying an unknown Contact name, the application presents the following prompt:
Contact Name does not exist. Do you wish to add a new contact, as part of submitting a new request.
(OK) (CANCEL)
First of all, the proper English of this dialog prompt should read:
Contact Name does not exist. Do you wish to add a new contact as part of submitting a new request?
Comma is unnecessary and question mark is appropriate punctuation. Regardless of the bad English, the OK and CANCEL are irrelevant answers to the question. The question poses a "YES" or "NO" option. If you click "OK", the contact is added and the request is submitted. If you click "CANCEL", the request is not added. The question implies you have the option to add a new contact or not. This is not true. If you don't add a new contact, you can't add the request. This leads to confusion in the question, the possible answers, and the desired outcome.
If I can't add the request WITHOUT adding the Contact, then your dialog box is worded absolutely wrong. If I do have that option, your dialog box has both poor grammar and (wrong) buttons as options. Additionally, if I do have the option, clicking "CANCEL" (i.e., No) doesn't work.
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