Hi,

I was having an issue backing up our new Aruba switches.

I noticed there was a new device template on the ME site, so downloaded the XML.

Tried to import it and I get the error message " Device template with same name already exists."

I deleted the devices associated to that template, I only had 3, and tried to reimport and I get the message " Device template with same name already exists."

Decided to delete the original template from Settings --> NCM --> Device Templates and tried to reimport....same error message again.

Restarted the ManageEngine OpManager services and tried to reimport the XML again...." Device template with same name already exists."

There is definitely no Aruba Wireless Switch template left in the device template list, so I don't know why I can't import this.

Cheers