Device Backup Fails in DeviceExpert
Hi,
I have added all my required devices successfully to the DeviceExpert from Inventory tab,
But a problem is while I want to backup each of the devices it fails and give me this error message :
Backup Failed , Device response for SNMP Protocol not supported.
I have backed up other switch devices successfully but in 2 of them I have this problem and the congifuration and required information are the same as the other. it gives me error in enable password prompt and i have tried them with both : and #.
As I understood success in Backup are the prerequisite for further configuration like Compliance Check and View Device Audit and etc.
So now I cannot do any further setting until the problem of backing up devices solve. Am I right??
Best Regards
I have added all my required devices successfully to the DeviceExpert from Inventory tab,
But a problem is while I want to backup each of the devices it fails and give me this error message :
Backup Failed , Device response for SNMP Protocol not supported.I have backed up other switch devices successfully but in 2 of them I have this problem and the congifuration and required information are the same as the other. it gives me error in enable password prompt and i have tried them with both : and #.
As I understood success in Backup are the prerequisite for further configuration like Compliance Check and View Device Audit and etc.
So now I cannot do any further setting until the problem of backing up devices solve. Am I right??
Best Regards