DesktopCentral Asset Scan No Longer Importing into ServiceDesk Plus After Upgrade to 9414

DesktopCentral Asset Scan No Longer Importing into ServiceDesk Plus After Upgrade to 9414

Hello,

After upgrading to 9414, our asset integration with DesktopCentral appears to have stopped. The automatic scans have not completed successfully since the update, and when I try to scan an asset manually, it says "FAILURE: Failed to communicate the agent"

Has anyone else come across this?

Thanks,

James

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