I'd like a feature request for a desktop ticket bar inside of SDP.  This would display or scroll alert messages in a bar across the top or bottom of the application.

We have over 100 technicians, and I can assure you that none of them go to the home screen where the alerts are displayed. They are in the request list for the day working tickets. It would be really helpful to have a way to ensure technicians see the alerts.  For example: "Application x is presently down. Please associate all request related to Application x with Problem ID 1822."

We are also reviewing this functionality outside of SDP ( https://www.snapcomms.com/products/desktop-ticker), but having it inside SDP would be much more practical.

Thank you,

Adam