Desktop Shortcuts to incident templates
Is there a way to create a desktop shortcut to a specific Incident Template?
Currently requesters get sent to the homepage.do when they first open up http://ipaddress:8087/WorkOrder.do?reqTemplate=602 which is the address of a Incident Template url.
If they already have SD open the http://ipaddress:8087/WorkOrder.do?reqTemplate=602 url will open the incident template as requested.
I want to create individual shortcut links on the users desktop for each different Template.
Currently requesters get sent to the homepage.do when they first open up http://ipaddress:8087/WorkOrder.do?reqTemplate=602 which is the address of a Incident Template url.
If they already have SD open the http://ipaddress:8087/WorkOrder.do?reqTemplate=602 url will open the incident template as requested.
I want to create individual shortcut links on the users desktop for each different Template.