Dear Manage Engine Support.
We are using Manage Engine (Desktop Central) since last few years and I can say it is a wonderful product which helped us a lot to manage our inventory.
We have some requirements which I need you to help us to find out that if it is already available in “Desktop Central” or can be achieved by doing some customization.
S.No. |
Requirement |
Desktop Central Team Remarks |
1 |
Enter the information of newly purchased devices which stayed in IT Store but not issued to any staff and not connected to network |
|
2 |
Enter / Update the information of already in-use devices which transferred to IT Store because of staff resignation or for auction purpose |
|
3 |
Automatically Update the device status once connected to network and previously in IT Store |
|
4 |
Automatically Update the device status to "IT Store" for the devices related to a specific employee who resigned on his last working date, we have these information in our database and we have an event where we can run some custom code |
|
5 |
Keep the Ownership History of device so that at any point of time we can view the device history |
|
6 |
Update the Warranty Expires Date automatically which is Purchased Date + N Years as per our company policy |
|
7 |
Email Notification before one month to a Support Group (AD Group) if the warranty about to expire |
|
8 |
The Report Device Status wise must be filter on "IT Store", "Auction", "REPAIR", "Online" |
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Best Regards