Hello,
we have several Rules for
automated Patch Deployment, for Example Deployment for WebEx Teams.
Actually, the Version 41.1.0.17621 should be deployed, but failed with:
- Eine andere Version des Produkts ist bereits
installiert. Die Installation dieser Version kann nicht fortgesetzt
werden. Verwenden Sie die Systemsteuerungsoption "Software", um die
vorhandene Version dieses Produkts zu konfigurieren oder zu entfernen.
English Translation:
- Another
version of the product is already installed. The installation of this
version cannot be continued. Use the Add or Remove Programs control
panel option to configure or remove the existing version of this
product.
Same Error appears, if I try to update the Software via normal Deployment. I do not want to remove the program every time a new update is available. :)
Another
problem is also, our Helpdesk or our Sales Team is using the software
very frequently and if i create a task, which first uninstall the
software and install the new version, the affected users lose their
connections to customers in this time.
Is
it possible, to update the WEBEx Teams Software via automated patch
deployment without the error for a installed another version?
Kind regards
Maik