Good Morning,

I tried to push the agent from the Distribution Server which comes back as successful but the agent never installs. I have also tried to install the agent from the console which fails with error Unable to get the agent status. Operation timed out.

Over the last few weeks I have noticed more agents displaying as red which makes me think the machine is off. When I do a simple ping to the machine it replies successfully.

The only application left in the desktopcentral_agent\bin directory is the dcagentupgrader.exe which leads me to believe the agent tried to update and for whatever reason stopped or couldn't update to v9.1.68. 

Has anyone else had this problem? Is there any easier way to fix the agents? This is highly time consuming and I am getting tired of fixing them. 

Most of my machines are remote so it isn't like I can get up and walk to the machine.

Any help would be greatly appreciated.

Ed