Desktop Central Agent automatically removes itself, unknown why?

We have a mixture of Windows LTSB and Windows 10 Pro machines in our network. The LTSB machines have no issue with Desktop Central. However, when the agent is installed on the Windows 10 Pro machines within 20 minutes of the agent install it is removed. At that point you can no longer remote into the machine. But if we uninstall the agent and reinstall the agent we can remote into the machine again. I believe it has something to do with Windows 10 Pro and the agent we are using.

We have added provisions with out anti-virus for the folder where the files are located. We use Vipre, in case that might be needed information.

Any assistance would be helpful.