Desktop Central, unlock computer?

Desktop Central, unlock computer?

Hello All!
i am new to desktop central so maybe this is just something i dont get...

i am able to connect to a remote computer just fine, but when it locks i cannot override the user (yes, i have the proper authority to do this).

matter of a fact, it doesn't even let me type into that box. i can highlight the user name and delete it, but cannot type into that box.

again, i'm real new to desktop central (today is our first day of deployement) so maybe its just a simple "hey, click _______ to get to type".

any help would be most appreciated.

thanks!

-Linda












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