Description dupicated when dupliacte incident request

Description dupicated when dupliacte incident request

Hi,
I created incident request from exist incident template. After one minute, I duplicate incident from this real incident request. Every things is okay, but unfortunately description of request duplicated like this:

sample description:
  1. I can't connect to internet when I use Firefox browser
  2. I can't connect to internet when I use Firefox browser
  3. I can't connect to internet when I use Firefox browser
  4. I can't connect to internet when I use Firefox browser
  5. I can't connect to internet when I use Firefox browser

Build no: 11.1.18
DB: MS SQL

                  New to ADSelfService Plus?