I'm running a report for Users by department.

 

Some of the users have the wrong department listed.

 

I went in and fixed the departments in Active Directory and re-imported Active Directory and re-ran the report. Same users still have the wrong department.

 

I went into the Requester field and manually selected the correct Department of each incorrect user.  Re-ran the report.

 

Users still have the wrong department!

 

Ex:

User Rockwood is supposed to be in Global.   Active Directory "Organization, Department" says Global; ManageEngine Requesters "Department" says Global but in the report she comes up Market Development!

 

Report is due to my directory by noon.  Ideas?