Deleting the default STATUS in ServiceDesk Plus
Hi,
Use the below link to delete the default status (Open/Onhold/Resolved/Closed).
http:// +
Your SDP host name or IP + /StatusDef.do?mode=delete&id= +
idnumber of status
You can find the id number by rollover the mouse in status link.
But I don't know, whether It will affect any other workflow of SDP.
Thanks.
Regards,
Ganapathi Ram
New to ADSelfService Plus?