Deleting Support Group - not working as per other posts
I checked other posts here about deleting groups, but I'm not getting the same error message. When I choose Delete, the error I see is "Groups cannot be deleted",. It doesn't mention being used by another module.
I filtered to show all requests assigned to the group and attempted to do a mass update. When I select the group drop-down, it doesn't give me a list to choose from. I can change the group one request at a time ... but really don't want to.
What could be preventing me from doing the mass update?
We are using SDP v8112. I am an administrator.
I filtered to show all requests assigned to the group and attempted to do a mass update. When I select the group drop-down, it doesn't give me a list to choose from. I can change the group one request at a time ... but really don't want to.
What could be preventing me from doing the mass update?
We are using SDP v8112. I am an administrator.