Deleting site gives failure: site is being used by a module.
ServiceDesk Plus v7.5 b7504
I'm attempting to delete my two remaining sites from the Site List.
When I click on the little X next to the site name, I'm prompted if I am sure I wish to delete the site, but when I click OK I receive the following error:
FAILURE :Site is being used by a module. Hence cannot delete it.
I've made sure I have deleted all the Holidays, Departments, Business Rules, Technicians and Groups from the sites. The only problem I encounter is with Service Level Agreements. I cannot deleted the same SLA from either site. I check the box, click the Delete button, am prompted, click ok, receive a yellow notification box with a green check mark and the word Success, but the SLA is still present.
Is it just the SLA causing the error, and what might be the reason I cannot remove it?
I'm attempting to delete my two remaining sites from the Site List.
When I click on the little X next to the site name, I'm prompted if I am sure I wish to delete the site, but when I click OK I receive the following error:
FAILURE :Site is being used by a module. Hence cannot delete it.
I've made sure I have deleted all the Holidays, Departments, Business Rules, Technicians and Groups from the sites. The only problem I encounter is with Service Level Agreements. I cannot deleted the same SLA from either site. I check the box, click the Delete button, am prompted, click ok, receive a yellow notification box with a green check mark and the word Success, but the SLA is still present.
Is it just the SLA causing the error, and what might be the reason I cannot remove it?