Deleting Requests
Is there any way that even if requests are deleted that they are kept in a table??
We are an American company that needsto abide by SOX compliance and SD+ is used for financial systems access and permissions granting etc, and of late there are requests that seem to have just disappeared, there are 2 admins, myself and another of my staff who I have worked with for 3 years, and she is adamant the request was not deleted by her!
Alternatively is there a way I can limit deletion access to myselfonly, perhaps by changing other admin access to all but delete requests?/
hope someone can help
We are an American company that needsto abide by SOX compliance and SD+ is used for financial systems access and permissions granting etc, and of late there are requests that seem to have just disappeared, there are 2 admins, myself and another of my staff who I have worked with for 3 years, and she is adamant the request was not deleted by her!
Alternatively is there a way I can limit deletion access to myselfonly, perhaps by changing other admin access to all but delete requests?/
hope someone can help
Topic Participants
chris.logan
Bradley Munsen
ServiceDesk Plus
Dean Ryan
sfrasier_me