Dear Support,

I have version servicedesk plus 7.6 installed. After an import from AD, I tried to clean up and accidentally deleted the administrator account. I found info on this forum on how to change another user to an admin role but when I execute some of the queries to update role I get this:

mysql> update aaaauthorizedrole set role_id=4 where account_id=381;

ERROR 1062 (23000): Duplicate entry '381-4' for key 1

Did I miss something?

I really hope you can help me!

 Thanks in advance for any help!!!