Delete or Modify a custom field in Templates
Howdy all!
I am wondering how I can edit or simply remove a custom field I created in the Incident Templates?
I have a field that was created called Level which is causing problems when we are actually trying to use the original Level field that is a part of incidents.
I cannot find a way to delete, rename, or otherwise modify a new field that was created.
When I place the default Level field into a template it shows the right one,
Anybody know how I can fix this?
I am wondering how I can edit or simply remove a custom field I created in the Incident Templates?
I have a field that was created called Level which is causing problems when we are actually trying to use the original Level field that is a part of incidents.
I cannot find a way to delete, rename, or otherwise modify a new field that was created.
When I place the default Level field into a template it shows the right one,
but when I commit my changes to the template I receive the following error:
When I reload the template I see that it is using teh custom created field and not the default one.
Anybody know how I can fix this?