Defining Field content in an email request
At the moment when an email is sent in the following happens:
1. subject line becomes the title
2. text in the body becomes the description
Is there any way of defining a field and content for that field so when the email is received business rules can allocate the request to a queue?
1. subject line becomes the title
2. text in the body becomes the description
Is there any way of defining a field and content for that field so when the email is received business rules can allocate the request to a queue?