Default view to All Accounts
We operate an internal helpdesk and have multiple domains so have split them off to different accounts on ServiceDesk MSP. Our IT Dept logs in as local authentication and have access to all accounts. When we create a new request that is for a specific account or we view a request for a user in one of the accounts when returning to the Request list we are switched to that account's view so only see jobs currently active in that account. How can we default the helpdesk to always show all accounts and therefore all jobs?
Topic Participants
service_desk_msp
doron Hacham
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