When managing multiple technicians, it would be quicker to click on the Task list and show 'Open Tasks' for all Technicians that are being managed. I know this was customizable in the On-Premise version of SDP.

Right now if I click on the list, it shows 'My Open Tasks'. When I change to 'Open Tasks' and then click on a task to review status, etc., when I return to the Home Page, the default view is back of 'My Open Tasks'. This really slows down the process of managing open and reviewing open tasks.