Default Sort order option on NOTES (and configurable/override per Tech)
I'd like to have the option of displaying the newest note first, versus oldest first. As I imagine some may want to keep it as-is, the ability to change the ascending or descending order of request notes would be a nice to have feature. There should be the option to configure the default sorting behavior for all users/techs, but upon logging in, each individual should be able to override and configure their own preferences in sort order displaying.