Hi,

 

when receiving a request by email (over 75% of the req are made by email, by the way),

no matter what settings are made, a specific site is completed automatically. That is not 'not associated to any site', but a specific site. Which is not even the first one ever introduced or the first in alphabetical order.

 

No matter what is setup in 'requester' as 'site'

No matter what is setup in 'default template'

 

This is very annoing, as that site is a very small one and there 99% of requests are from HQ and other sites.

 

I am kind of sick with all time spent on all configuration perks, this is a very simple problem - please provide a clear solution - which works!

 

Thank you