Our technicians create most of our tickets.  I'd like to default in their name to save them time.  Through the Field and Form Rules, I can use the scripting to get the logged on use name ( $CS.getLoggedInUserName())...but how do I populate Requester Name?

Since the field is similar, is it the same method to populate the E-Mail Id(s) To Notify field?  We commonly create distribution lists, so I would like to have some logic to default a value.

Thanks.

Kevin