Default formating of technician Font size/style
I would like to be able to set the default font, font size and style from an administrative perspective.
How can I do this so everytime a new response to a ticket is written the font is arial and size is medium?
The text interface is cumbersome and you have to guess what font size is which. Normal, medium, large?? How does that equate to font size 8, 11, 13?
Can I edit an ini file or code to force this?
Joe
How can I do this so everytime a new response to a ticket is written the font is arial and size is medium?
The text interface is cumbersome and you have to guess what font size is which. Normal, medium, large?? How does that equate to font size 8, 11, 13?
Can I edit an ini file or code to force this?
Joe