From the computer, where you have installed the Desktop Central agent, perform the following operations:

1. Go to command prompt and navigate to the location, where Desktop Central Agent is installed.
   For example: C:\Program Files <x86>\DesktopCentral_Agent\bin
2. Type, dcagenttrayicon.exe -logs and press enter
3. You can see that the Desktop Central logs will be extracted and archived in the DesktopCentral_Agentfolder.
   The file will be saved in .7z format, the file name will be 1_<system name>_ZOHOCORP.7z (Example:1_win2000_ZOHOCORP.7z)
   You can upload/send this log file to the Desktop Central support team.