This has happened to a few of our users and we can not determine the cause. 

Agent version 9.2.112.W

DC build 92113

It does not appear to be network-related. The agent troubleshooter does not show any errors, but does advise adding the agent to antivirus exception lists. However, I have not seen any warnings from our antivirus software when the agent crashes.

I have run SFC to check the faulting module "ntdll.dll" but it passed the integrity check.

This error appears in the event viewer:

1. Faulting application name: dcagenttrayicon.exe, version: 0.0.0.0, time stamp: 0x57ff7562
2. Faulting module name: ntdll.dll, version: 10.0.15063.447, time stamp: 0xd51d5c5e
3. Exception code: 0xc0000005
4. Fault offset: 0x00091caf
5. Faulting process id: 0x3188
6. Faulting application start time: 0x01d3061e9bbf92c5
7. Faulting application path: C:\Program Files (x86)\DesktopCentral_Agent\bin\dcagenttrayicon.exe
8. Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
9. Report Id: 4f7e50e8-d1f6-454e-b351-6a8f131ebf7e
10. Faulting package full name: 
11. Faulting package-relative application ID: 

Thank you!