Date/Time Stamp Created - Can it be Modified?
Once a request has been created, it obviously date/time stamps it with current date/time. unfortunately most of the over worked HelpDesk people are not able to create the calls at the moment when they happen. Can the original create date/time stamp be changed once a request has been created and left in the "Open" state?
Topic Participants
Saravana Balaji Subramanian
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